Logistics Coordinator

Job Type: Full Time, On-site

Job Type: Full-Time
Hours: M-F, 8am-5pm
Location: Onsite, Raleigh, NC

Company Overview

Synchrogistics is a dynamic, $100 million 3PL brokerage headquartered in Raleigh, NC. We specialize in executing reliable, customer-focused transportation solutions through strong carrier relationships, clear communication, and data-driven decision making.

Our operations team plays a critical role in keeping freight moving efficiently in a fast-paced brokerage environment. As we’ve grown, we’ve remained committed to a collaborative, team-oriented culture that values accountability, continuous improvement, and operational excellence.

Position Overview

We are seeking a Logistics Coordinator to join our team at Synchrogistics in Raleigh, NC.

The Logistics Operations Coordinator is responsible for supporting the day-to-day execution of customer freight. This role focuses on carrier communication, shipment tracking, issue resolution, and documentation accuracy to ensure on-time, reliable service.

This is an in-office role ideal for individuals who are organized, detail-oriented, and thrive in a fast-paced environment.

 Responsibilities

• Supports logistics and transportation needs by tendering loads, carrier setups, and load building for assigned business units.
• Monitors and tracks shipment status throughout transaction.
• Escalates customers’ and vendors’ issues to appropriate to team members or managers or account representatives;
• Maintains continuous documentation in the TMS;
• Perform other administrative and reporting tasks as required.
• Duties and responsibilities may change, or new ones may be assigned without notice.

 Requirements

• Bachelor’s degree in Supply Chain, Business, Logistics, or a related field (preferred, not required)
• 0–2 years of experience in logistics, operations, or customer service (experience in a brokerage environment is a plus)
• Strong communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and follow-through
• Proficiency in Microsoft Office (Excel, Outlook, Teams)

Skills, Knowledge & Abilities

• Proficient in Microsoft Office (Outlook, Excel, Word, Teams) and able to quickly learn new systems
• Strong attention to detail with excellent organizational skills
• Able to learn quickly, apply training, and independently resolve issues
• Professional, accountable, and self-motivated with a service-oriented mindset
• Team-oriented with strong communication skills and a positive, collaborative approach

We Offer:

• A competitive base salary and commission opportunities
• Career growth, development, and advancement opportunities
• Collaborative, supportive team environment
• Excellent benefits including:
  • Medical, Dental and Vision Insurances
  • Life and Disability Insurances
  • Pet Insurance, Accident, Critical Illness, Legal, Identity Theft, Telemedicine, etc.
• Company 401K plan with a company match
• 15 PTO days and 9 paid holidays

To Apply:

Please submit your resume and cover letter to Recruiting@Synchrogistics.com. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time.

 Synchrogistics is an equal opportunity employer and is committed to creating an inclusive environment, welcoming and valuing our differences. Employment is based on individual merit and qualifications directly related to professional competence, without regard to race, color, religion, national origin, sex, age, sexual orientation, veteran status or any other characteristic protected by law. We value a diverse workforce that encompasses a wide range of perspectives, skills and abilities.