Freight claims are one of the least discussed, yet most disruptive, aspects of the supply chain. Whether damaged goods, lost shipments, or delayed reimbursements, these issues can create a ripple effect across operations. Most companies don’t have a reliable way to benchmark how their company is performing when it comes to LTL freight claims compared to the broader market. That’s why we launched the Synchro LTL Claims Index.  

The Synchro LTL Claims Index is the first industry tool designed to provide visibility into how freight claims are playing out across carriers. For the first time, companies can benchmark their own claims experience against broader industry trends.  

For many companies, LTL freight claims are accepted as an unavoidable cost of doing business. However, they don’t have to be. If you’ve been searching for how to reduce freight claims with LTL carriers or wondering how much freight claims are costing your business, this Index gives you the answers. Understanding where problems are happening can help you take proactive steps to reduce claim frequency and increase recovery rates. If a specific carrier consistently underperforms, you’ll have the data to support a conversation about improvement or make a change. If internal processes are leading to excessive denials, our freight claims consultants in Raleigh, NC can help you diagnose and fix them quickly. 

Our logistics experts and freight claims consultants in Raleigh, NC, are offering free freight claims consultations to help companies compare their performance to the broader market and identify where they stand. Whether you’re a national brand shipping hundreds of LTL orders a day or a growing company trying to protect your margins, knowing how your claims experience stacks up can reveal hidden costs and opportunities for improvement. If you’re ready to take the guesswork out of freight claims, we’re here to help.