Our LTL Claims Index Has Expanded.
The industry's first public LTL claims benchmark now continues under SimPL Freight Solutions.
The SimPL Claims Index
Claims reveal more than damage. They reveal execution risk.
The Synchro LTL Claims Index was created to give shippers visibility into claims activity across the LTL market. As the index evolved, it became clear that freight claims are often tied to larger operational issues involving carrier selection, shipment planning, communication, visibility, and execution consistency.
Today, the index continues under SimPL Freight Solutions as part of a broader freight governance and managed transportation framework focused on reducing operational risk across the network.
Why the Index Transitioned to SimPL
The original Synchro LTL Claims Index focused on measuring claims activity across the LTL market.
Over time, the data revealed a larger operational reality:
Claims are often symptoms of deeper freight execution problems, not isolated shipment events.
SimPL Freight Solutions was built specifically to address those broader operational challenges through managed transportation governance, predictive freight intelligence, and execution oversight.
The index now operates as part of that larger framework.
From Claims Recovery to Claims Prevention
Traditional freight management often focuses on claims after a shipment failure occurs.
SimPL applies claims intelligence proactively by:
- Improving carrier governance
- Increasing shipment visibility
- Monitoring execution risk
- Reducing preventable service failures
- Strengthening operational accountability
The goal is not simply recovering claims.
The goal is to prevent avoidable freight failures before they occur.
Explore the Expanded LTL Claims Index on SimPL
See how freight governance, visibility, and execution discipline help reduce claims exposure at scale.
LTL Freight Claim Discussion
In this video, the experts who developed the Synchro Index provide an in-depth look at the significant value this groundbreaking tool brings to the logistics industry. They explain how the index offers valuable and first time insights into freight claims trends, enabling shippers, carriers, and brokers to benchmark their performance against industry standards.
WHAT THE TRUCK?!?
Bill Jackson was featured on episode #657 of WHAT THE TRUCK?!? by FreightWaves. In this episode, Bill and host Thomas Wasson dive into the Synchro LTL Claims Index and discuss industry trends in the LTL space.
Explore our Claims index with SimPL.
See how managed transportation governance reduces claims risk at scale.
